Biddestone Holiday Cottage - Tourism Five Star Gold Award

Biddestone Holiday Cottage - Tourism Five Star Gold Award
Biddestone Holiday Cottage - Tourism Five Star Gold Award

Booking Terms & Conditions

Anvil Cottage, The Close, The Village Green, Biddestone, Wiltshire, SN14 7DG

1.The Contract for a short-term holiday rental will be between Anvil Cottage Owners (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”) in the following booking conditions. The Contract will be governed by UK law. The contract of hire is not effective until we have processed the deposit and issued written confirmation of the booking. The contract will be subject to these booking conditions, and must be complied with. Notice can be served for breach of this agreement, and may be given during the Holiday Period by delivery into the property and shall be deemed to have been received upon the expiration of 24 hours after service. The party leader must be 18 years of age at the time of booking. .


Bookings will be confirmed on receipt of the signed booking form and a deposit of £200 per week per cottage. email or written confirmation will be sent. The balance of the rental will be due for payment 8 weeks prior to the holiday commencement date and we reserve the right to cancel a holiday where payment has not been received 4 weeks before the commencement date. If the booking is made within 8 weeks of the holiday start date the full rental will be required. Once confirmation of booking has been issued by us, you are responsible for the full rental .


Cancellations must be immediately notified to us by phone and confirmed by email or in writing . The booking deposit is non-refundable under any circumstances. If your cancellation falls within 8 weeks of your arrival date the full rental will be payable unless we are able to re-book the same period at the same price. We will make every effort to rebook the cottage.


Cancellation Insurance is not compulsory but we strongly recommend such insurance to protect against the cancellation penalty.


If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure“) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. No additional compensation, expenses or costs will be payable.


Please do not arrive before 4pm on the commencement date, and please vacate your cottage by 10am on the day of departure.


Under no circumstances may more than four people occupy the property. We reserve the right to refuse admittance if this condition is not observed.


The use of the accommodation at Anvil Cottage is entirely at the users risk and no liability can be accepted for death, injury & loss or damage to users or their belongings. No responsibility can be accepted for loss or damage to belongings or vehicles. The grounds of The Close contain a pond and also a swimming pool, neither of which is available for the use of guests.


You are responsible for the property and are expected to take all reasonable care of it. Please leave your cottage in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, noxious, noisy,or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. Smoking, including vaping and e-cigarettes is not permitted in either of the cottages. The use of Candles and Tea lights are also not permitted in either of the cottages.


You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. However we will not ask for reimbursement for items such as glasses which are broken during the normal course of your holiday just that you notify us so that we can ensure that the cottage is fully equipped for the next guests.

11.. PETS

Unfortunately we do not accept pets.


We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.


Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.

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